Powerful Knowledge Base and Wiki plugin for Memory IT . Easily create & manage documentation to reduce support tickets and scale your customer support operations.

THE BEST Memory IT KNOWLEDGE BASE Website

Create a knowledge base that provides support even when you’re not around ????.

A reliable knowledge base is the cornerstone of any knowledge management strategy. It improves customer service and provides better self-servicing docs, giving customers easy access to instant answers 24/7. As a result support cost is greatly reduced.

Memory IT allows you to organize documentation for clients and employees. Build as many independent knowledge bases as you need to document your products or services out of the box.

It is straightforward to use, thanks to its clear and simple administration tools that integrates seamlessly in the Memory IT admin area.

There are three themes to choose from with easy customization and colour branding, and for the coders, full customization via templates.

✔ What makes Memory IT the right tool for your business?

Ready to use in less than 5 minutes.
A dedicated Wizard to guide you through the set-up procedure.
Create as many independent knowledge bases as you need out of the box.
Keeps your content organized in a logical way dividing it by product, service, department etc.
Serves targeted answer to your customers, saving them time.
Keeps the look of your website professional.
Memory IT creates an entry page for your customers where they can choose the knowledge base they want to consult. All the articles, searches and suggestions will be fully relevant to what they are looking for.
Adapts to all devices. Your customers can consult it form any device including tablets and phones.
SEO friendly.
Professional support.

This is a Lite version of our Premium plugin that we wanted to share with the Memory IT community.
It has all the features you need to create your fully functional knowledge base and nothing less.

✔ MAIN FEATURES

Build a single or multiple knowledge base
A dedicated page for users to choose the knowledge base they want to consult
Unlimited sections hierarchy
List and boxed sections styles
Image and description for each knowledge base
Image, icon and description for each section
Icon selector for each article
Icons manager to easily change your icons and use any icon font of your choice
Drag and drop reorder for knowledge bases and sections
Search bar with live results
Shortcode to add the search bar anywhere in your website
Related articles widget
Sections widget
Knowledge bases widget
Easy to use admin screens
Translatable via .pot files
Easy customization and colour branding
Three themes included
Use with or without Gutenberg
Create the support desk easily with this self-hosted documentation plugin

If you need some extra features for you and your customers consider upgrading to the Premium version and get access to these extra benefits:

???? PREMIUM FEATURES

Advanced search bar results based on user votes and visits
Articles voting
Popular articles widget based on votes or visits
Feedback on your KB articles so you can create better docs
Google reCATCHA feature to control spam from the feedback form
Automatic Table of Contents (TOC) in articles and/or widgets
Drag and drop articles reorder
Next and Previous articles navigation
Advanced Content Restriction by user role
Tags support
Knowledge base Statistics
Dashboard widget
Multisite support
Shortcode editor to add dynamic lists of articles outside the knowledge base
Integration with WPML for Multilingual KB
Integration with SearchWP via add-on for advanced searches
Integration with Oxygen Visual Site Builder via add-on

WHAT CAN YOU USE Memory IT FOR

Runbooks
Internal knowledge base for teams and company employees on an intranet
External documentation knowledgebase for customers
Troubleshooting guides
E-commerce websites
Product manuals and wiki
Documentation for schools and colleges
Service or product documentation
Frequently Asked Questions (FAQs)
Wiki and much more
E-commerce websites
Standards and policies at government and other agencies
eLearning for Schools and colleges

MAECENAS IACULIS

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